What does it mean when stock 'quantity on PO' is negative?

Adega · ‎September 27, 2023

What does it mean when stock 'quantity on PO' is negative? I have no Open POs because they have all been converted to Bills. I'm used to seeing 'Qty on Hand' as negative if I have made a big sale and sold more stock than I currently have, and so I need to place a new stock order. But I have not seen 'Qty on PO' as negative before and don't know what this means (attached screenshot) do I actually have 28 items on hand or does this -18 on PO affect that and why? I need to know my stock levels accurately so I can place new stock orders.

Any help would be greatly appreciated? Thank you in advance

GeorgiaC · ‎September 27, 2023

Hello Adega, thanks for posting on the Community

The QTY ON PO column should show as zero when all PO's have been converted to a Bill. Do the 18 items relate to a single or multiple PO's?

Adega · ‎September 27, 2023

Hi Georgina, thanks for your thoughts, 0 is what I was expecting too because I don't have any POs open at the moment. These negatives have only appeared recently and I don't know why or what they mean, I've only seen positive numbers there before when I have had a PO open ...

Ashleigh1 · ‎September 27, 2023

Hello Adega, can you ring the supportline on 0808 234 5337, so you can set up a screenshare with the agent and so this can be looked into more as it may need to be escalated higher for you, as it should show as 0 and not a negative number. The line is open mon to fri 8am to 7pm and is free from any UK landline or mobile.

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What does it mean when stock 'quantity on PO' is negative?