Thanks for bringing this issue to our attention, Miranda. Let's perform these troubleshooting steps to ensure you can submit your invoice correctly.
Browsers can become overloaded, causing functions like Add a Service to not open. To fix this, I suggest accessing your account in incognito mode. This window doesn't save site data or browsing activity, which will help resolve the issue.
Use the following shortcuts to open incognito mode on your browser:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Safari: Command + Option + P
- Edge: Ctrl + Shift + N
Once there, log in to your QuickBooks account and check if the Add a Service option opens. If it works, you should now be able to submit your invoice.
Additionally, ensure your browser is updated to the latest version for a smoother experience with QuickBooks.
If you have other concerns, feel free to comment them below.
