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Jon  1
Level 2

Adding a PO Number field to invoice / Position title to customer invoice

Hi all ...

 

QB On-line user newbie ...

 

2 separate questions (though I suspect the answers may be related):

 

  1. When setting up a new customer, I can see the fields for Company and Contact Name, and the company address fields.  However, I cannot find a field, linked to the Contact Name for their Job Title.  I have got around this by putting their job title in the first line of the address ... but obviously, if the contact name changes, I will need to remember to remove the old contact's Job title form the address field.   Is there an easy way of linking a Job Title field to the Contact Name field.  
  2. I occasionally need to add a Customer's PO number to my Sales Invoice.  I have created my custom invoice form, but have not been able to spot a field for Customer PO.  Again, I have got around this issue by typing the PO number in the Description Field, once the invoice is generated, but an automatic process would be better.  

Any hep on both would be appreciated.  

 

Jon1

Solved
Best answer November 14, 2019

Accepted Solutions
John C
QuickBooks Team

Adding a PO Number field to invoice / Position title to customer invoice

Hi Jon 1

 

There is not a field within the customer information to be able to add a Job Title to the customer and as you have discovered you will have to use a work around.

Similarly, if you have the Plus product you will be able to create an additional field on the invoice to include a PO number, if you do not have a Plus product you will have to use a work around as you have done.

View solution in original post

12 REPLIES 12
John C
QuickBooks Team

Adding a PO Number field to invoice / Position title to customer invoice

Hi Jon 1

 

There is not a field within the customer information to be able to add a Job Title to the customer and as you have discovered you will have to use a work around.

Similarly, if you have the Plus product you will be able to create an additional field on the invoice to include a PO number, if you do not have a Plus product you will have to use a work around as you have done.

Jon  1
Level 2

Adding a PO Number field to invoice / Position title to customer invoice

Many thanks for your quick response ... and I guess work arounds are the way to go. 

 

I kinda understand the PO point - not many small businesses need to add PO to the sales invoices.  However, I think not having a field for Job Title is pretty poor show - it is only common courtesy to address any correspondence appropriately. 

 

Shame. 

 

 

 

 

 

 

JamesC
QuickBooks Team

Adding a PO Number field to invoice / Position title to customer invoice

Hey Jon,

 

Regarding your work arounds - Please correct me if i have misread it - Have you attempted to Create a Custom Field to the invoice template itself; which you can then rename the heading of in the custom style? You can do this on our Essentials Package - I'm not sure which package you are on?

 

 

Jon  1
Level 2

Adding a PO Number field to invoice / Position title to customer invoice

Hey JamesC,

 

I am on the Simple Start package ...

JamesC
QuickBooks Team

Adding a PO Number field to invoice / Position title to customer invoice

Hello Jon 1,

 

Ah that's a shame! If you decide you want to upgrade to include this as a field on the invoice; please do not hesitate to reach out to us, and we can guide you to do this.

 

However; in the meantime, i am feeding back this thread to my development team (well, I did last night), to consider the functions you're trying to achieve for future upgrades and updates.

 

 

Cadcam
Level 1

Adding a PO Number field to invoice / Position title to customer invoice

What a rip.  No PO field in Simple Start?  Intuit, you are kidding, right?

95% of my invoices HAVE to have a PO on them, or we don't get paid.  So I get to pay 2x more $$ just to have a PO field.  

 

Extortion

 

Our desktop ver. of QB has run fine.  It was not broken.  Instead, we get to get extorted by Intuit.

TirzahC
QuickBooks Team

Adding a PO Number field to invoice / Position title to customer invoice

I understand how important this feature working for you, Cadcam.

 

Currently, the option to add a Purchase Order (PO) field in Simple Start is unavailable. Although, we can still add this info in the Message on invoice field. This way, it would still show up in your invoice once printed.

 

Here's how:

 

  1. Click the +New icon and select Invoice.
  2. Enter the details of your transaction.
  3. Add the purchase order number in the Message on invoice field.
  4. Select Save and close.

 

For the time being, we take customer suggestions as opportunities to improve the various features within our products. Therefore, I would encourage you to send suggestions or product recommendations.

 

Your valuable feedback will be forwarded and reviewed by our Product Development team to help improve your experience while using the program. Here's how:

 

  1. Go to the Gear icon.
  2. Select Feedback.
  3. Type in your recommendation field.
  4. Click Next.
  5. Follow the on-screen instructions to complete the process.

 

Also, to further guide you in personalising your sales forms and managing your company's income and customers in QBO, I'd recommend checking out these articles:

 

 

Keep me posted if you have further questions about managing your purchase order. I'll be around to help you out. 

Lavender Lime
Level 1

Adding a PO Number field to invoice / Position title to customer invoice

We have the Plus online version and can not get the PO Field to appear on the invoice. We have it added in the customization page- but the option does not show up on the invoice??

Carneil_C
QuickBooks Team

Adding a PO Number field to invoice / Position title to customer invoice

Hello, @Lavender Lime.

 

It's good to see you on this thread. Let's work together to get those custom fields shown on invoices again in QuickBooks Online (QBO). 


A browser-related issue might be preventing you from getting the option. I have troubleshooting steps that we can do to fix this. 

First, try logging in to your QBO account using a private window. Too much historical data from the browser causes discrepancies that affect the view and performance of your QuickBooks. Feel free to use either of these keyboard shortcuts to open an incognito window depending on your browser:

 

  • Google Chrome: Ctrl + Shift + N
  • Safari 11 or newer: ⌘ + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P

 

If it works, you can go back to your original browser and clear its cache to start fresh. You can also use another supported, up-to-date browser to narrow down the results.

 

If the issue persists, feel free to get in touch with our QuickBooks Online Support Team. They can pull up your account safely and investigate this matter for you.

 

I'll share this article with you if you want to know more about adding custom fields: Add custom fields to sales forms and purchase orders in QuickBooks Online.

 

Feel free to revisit here in the Community, and keep me posted on your progress with this issue in QuickBooks Online. I'm determined to help you succeed. Keep safe always.

Michaelaztax
Level 1

Adding a PO Number field to invoice / Position title to customer invoice

I'll go as far to say its broken- you can't add a PO # to an invoice if you're doing a CSV upload. why would they not map all available fields for an import function?!

MichelleBh
Moderator

Adding a PO Number field to invoice / Position title to customer invoice

I understand your point of view, Michaelaztax.

 

Including a Purchase Number field when importing transactions is a brilliant idea. Thus, the transaction is personalized and easy to locate in QuickBooks.

 

We're constantly searching for ways to make your QuickBooks experience more fun and convenient. While this PO# field is unavailable in the mapping area, I suggest sending feedback to our engineers. This allows them to evaluate your proposal and incorporate it into future releases.

 

Here's how: 

 

  1. Go to the Gear icon on the upper right side. 
  2. Select Feedback
  3. Type your comments in the box and click Next

 

Also, QuickBooks has a website where users can give feedback and vote on ideas for new features. Follow this link:  Customer Feedback for QuickBooks to get to the page.

 

Check out these articles below to learn how to import data in bulk and add an accepted purchase order to a transaction for your supplier: 

 

 

If you have questions or recommendations regarding QuickBooks, please don't hesitate to mention them in the comments below. I will do everything in my power to be of assistance to you. Take care. 

daveyj1
Level 2

Adding a PO Number field to invoice / Position title to customer invoice

You keep asking for feedback for developers but many customer issues seem to have been running for several years.

will you please issue a statement on how committed you are to the UK market

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