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steck
Level 1

Airport pickup and dropoff transactions incorrectly set as disallowable expenses

I've been through and categorised all the airport pickup and drop off fees I've paid (as an Uber driver) first as travel expenses and then changed them all to car/van expenses. The tax report for 2023/24 is still showing them all as disallowable expenses, which tells me it's making this decision based on the transaction from my bank in some way and now how I am categorising them. These fees are a legitimate allowable expense for taxi drivers. Is there something I'm missing?

1 REPLY 1
GlinetteC
Moderator

Airport pickup and dropoff transactions incorrectly set as disallowable expenses

I appreciate reporting this with us, steck. 

 

Let's work together and fix your issue regarding the categorization of airport pickup and drop-off fees as disallowable expenses in your tax report.

 

I can see that you have attempted to recategorize the fees related to airport pickup and drop-offs as either travel or car/van expenses so that they are correctly shown as allowable expenses in your report. Despite your efforts, it seems that they are still being categorized as disallowable expenses.

 

To address this issue, I suggest logging out of your account and logging back in to help refresh the data and potentially resolve any inconsistencies in the categorization. 

 

If the issue persists, let's perform some troubleshooting steps to fix the problem. We can begin by logging into your QuickBooks account in a private or incognito window. Private browsing does not use extensions and prevents browsing history from being saved in the cache. 

 

Please use these keyboard shortcuts:

 

  • Google Chrome: Ctrl + Shift + N
  • Safari 11 or newer: ⌘ + Shift + N
  • MS Edge and Firefox: Ctrl + Shift + P

 

If it works, go back to your default browser and clear the cached files. Otherwise, switch to another supported browser as an alternative.

 

To gain further insights on effectively managing your expenses in QuickBooks Self-Employed, I recommend taking a look at these informative articles:

 

 

If you have any additional inquiries regarding expense tracking, don't hesitate to post again. I'm available and ready to assist you with any questions.

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