Hi there,
I pay some of my suppliers by direct debit and am having a real nightmare with such a simple thing. I'm sure it worked in past but no more.
- Let's say they have invoiced me 5 invoices and 1 credit notes
- They've then collected a group payment across all 6 transactions
In the banking section I can only select invoices, not credit notes.
If I open the invoice directly I can enter a manual bill payment but as I add the 5 invoices, and then add the credit note, the amount keeps going up not going down and doesn't match the bank transaction?
How am I supposed to match this credit to the incoming amount? Surely it would make more sense to allow you to match both invoices *and* credit against bank transations? Anyway I have tried some following instructions ref turning automations off but that didn't seem to make any difference. Any help urgently appreciated.
Thanks, Jules