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i have had a bank refund, but when i am putting it as a deposit, its showing as a payment & then a deposit which is now throwing my bank balance out?
how do i just put a refund on ?
Hello Lucy, welcome to the Community! We'd be happy to help with this. The bank refund you have done, is there an invoice or sales receipt in Quickbooks showing the transaction as originally paid?
no nothing like that,
its just a refund from our bank
Hi Lucy, So in this case you would class the bank as a supplier, have you recorded the original payment out as an expense?
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