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rowan3
Level 1

Can I view an uploaded invoice on my suppliers bills page?

I can see the uploaded invoice title but when I click select it the file just re-downloads instead of opening.
4 REPLIES 4
Ethel_A
QuickBooks Team

Can I view an uploaded invoice on my suppliers bills page?

Thank you for posting here in the Community, @rowan3.

 

I'll share some information about the issue of redownloading bills instead of opening them.

 

I recommend checking your browser settings and ensuring you have a plugin for the PDF reader. Once set, you should be able to view the bills when you click on them.

 

You can also check how to manage your uploaded bills and receipts in QuickBooks Online to save time tracking and recording your receipts and bills from suppliers.

 

You can then review, add, or match receipts and bills.

 

Feel free to add comments below if you have questions about your bills in QuickBooks Online. Have a great day.

blurryeyedbob
Level 1

Can I view an uploaded invoice on my suppliers bills page?

Something's been changed, all new pdf attachments behave this way now whilst older attachments still open in a separate tab to view rather than download

 

It's a PITA for want of a better phrase

 

As for browser plugins, Chrome doesn't let you determine the default pdf viewer any longer so that suggested solution doesn't seem to work either, for Chrome at least

blurryeyedbob
Level 1

Can I view an uploaded invoice on my suppliers bills page?

You can force Firefox to open a pdf via the browser settings, but it still downloads the pdf in the background to fill your PC up unnecessarily

 

It's clunky, but it's a workaround until QB see the light and put it back the way it was

Ashleigh1
QuickBooks Team

Can I view an uploaded invoice on my suppliers bills page?

Hello Blurryeyedbob, thanks for sharing this information we will be sure to pass this on to the developers as feedback. 

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