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Can the android app show all invoices?. It only shows me invoices upto a month old. I can see older ones on the desktop but not the app.

 
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QuickBooks Team

Can the android app show all invoices?. It only shows me invoices upto a month old. I can see older ones on the desktop but not the app.

Thanks for joining us here in the Community, @info828.

 

All your invoice transactions will show up on both platforms (desktop and mobile). Since this isn't your case, I recommend clearing your app's data. This refreshes its connection and fixes data-related issues like missing invoices.

 

You can clear the data from the QuickBooks Online app by following these steps:

  1. From More Options ⋮, select on Settings.
  2. Tap on Refresh Data.
  3. Choose on Yes.

Clearing the data can also be done on your device's settings. Here's how:

  1. From your device's Settings, select on Apps.
  2. Choose QuickBooks app from the list.
  3. Tick on Storage.
  4. Select clear data.

If doing this doesn't make a difference, I suggest uninstalling and reinstalling the app. Please refer to this link for complete details on how to resolve data or app-related issues in QBO: Troubleshooting Quick-Start Guide for the QuickBooks Online app.

 

I'm also adding here an article about navigating QBO app and its great features for your reference: QuickBooks Online - Video tutorials.

 

You've got me here to lend a helping hand if you have any other questions. Have a prosperous day!