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ZiggyBond
Level 1

Customers full address not showing on invoice

Hello

 

When I complete an invoice and enter all the customers details it is not showing on the invoice. All that is showing is the customer name and post code. Please see attached.

 

Also, can you amend the email message template as it isn't very professional.

 

Many thanks 

Solved
Best answer February 21, 2019

Accepted Solutions
TaliaI
QuickBooks Team

Customers full address not showing on invoice

Hello ZiggyBond,

 

Welcome to the Community - thank you for your question!

 

Have you entered the full address within the customer information box when setting up the customer?

 

You can amend the email template - you can do this when you click save and send, or you can edit it through clicking the cog wheel and custom form styles. Click edit on the template you are using and select 'Emails'.

 

Please let us know if you have any further questions.

 

Thank you,

 

Talia

View solution in original post

1 REPLY 1
TaliaI
QuickBooks Team

Customers full address not showing on invoice

Hello ZiggyBond,

 

Welcome to the Community - thank you for your question!

 

Have you entered the full address within the customer information box when setting up the customer?

 

You can amend the email template - you can do this when you click save and send, or you can edit it through clicking the cog wheel and custom form styles. Click edit on the template you are using and select 'Emails'.

 

Please let us know if you have any further questions.

 

Thank you,

 

Talia

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