Does anyone have problems with schools receding their invoices, they only seem to get them on the second attempt
Hi optimumaquatics, thanks for joining the QB Community :)
Do you receive any bounce-back error when sending the invoices? For convenience, we've put together a guide with steps to cover to make sure that important emails from Intuit are received - the easiest way to do this would be to have the customer mark any emails that are received to the spam folder as 'not junk'.
Does anyone have problems with schools receding their invoices, they only seem to get them on the second attempt
Yes, but there is also a known issue of QBS invoices not being received by customers. It's been going on for 4 months and QBS IT team are working on it. It's a major problem with the software at the moment. Have a search through the support forum and you'll find a number of entries about it. You'll also find what the issue is.
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