cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Do you need any support with Making Tax Digital (MTD)? - Ask it here!
Nicole Scott
Level 1

Does anyone know how to recover transactions that have been lost when a bank account has been deleted?

 
2 REPLIES 2
JonpriL
Moderator

Does anyone know how to recover transactions that have been lost when a bank account has been deleted?

Hello @Nicole Scott,

 

As of the moment, there isn't an integrated way to recover transactions that have been deleted along with removing your bank account. Please know that we do not wish to mess up your transaction information since it is not recommended to delete an account as discussed in the IMPORTANT box in this link: Delete bank and transaction data in QuickBooks Self-Employed.

 

That said, let's consider manually creating a CSV file of your bank transactions and upload them by following the steps outlined in the article: Manually import transactions into QuickBooks Self-Employed.

 

On top of that, I've also included this reference helpful with the steps in transactions from your receipts: Record or attach expense receipts in QuickBooks Self-Employed.

 

If you have any other questions, please let me know by leaving any comments below. I'll be here to lend a hand.

Nicole Scott
Level 1

Does anyone know how to recover transactions that have been lost when a bank account has been deleted?

Thank you for your reply.

 

Where is there information about what to do when another account is linked in error? In other words the bank account link is duplicated? By removing one of the accounts this has wiped out all my data including receipts! Surely a human being at Quickbooks is able to take the account back using back up? I am aware how to use a CSV file to import the transactions again but where are my receipts that I now don't have paper copies of as I assumed they were safely stored in my Quickbooks account??!

Need to get in touch?

Contact us