Let's get this working to make sure the car expenses are included in your allowable expenses, richardadesoji-g.
I'll be sharing some steps with you that can resolve some of the most common unexpected results when performing a task in QuickBooks.
Start by making sure the transactions are categorized under Box 20. This category is used for expenses related to car/van insurance, repairs, servicing, fuel, parking, hire charges, vehicle licence fees, AA/RAC membership, train/bus/air/taxi fares, and hotel/meal costs on overnight business trips. More details about this are discussed here: About SA103F Categories.
If you've done that already, let me share another set of steps to check if a browser issue is causing the transaction to be part of the disallowable expense.
Start by using an incognito/private browsing session or a different browser. Use these keyboard shortcuts to quickly open an incognito session, depending on the browser that you're using:
Then, go back to QBSE and check if the car expenses are now reported under the correct category. If you can see that it's being updated, follow the steps in this article to delete your browsing history: Clear Cache And Cookies To Fix Issues When Using QuickBooks Online.
I also have a couple more articles to share with you for more details and references:
You can always count on us if you ever need more help when working in QuickBooks Online. Just drop a comment below or post another question in the Community. We'd be glad to assist you again.
Thank you for getting back, Jen. Let me share some information about car insurance or expenses in QuickBooks Self-Employed.
Having miles or not for these categories won't matter. Just make sure to categorise your entries correctly to post them to the correct line of your tax form.
You can check out these links as your references:
In case you want to divide your transaction into multiple categories, you can also check out this article as your guide: Split transactions in QuickBooks Self-Employed.
You can always visit us here if you have any other concerns. I'm here to help. Have a good one!
Hi thanks for your quick reply. However none of these is helping me. The category I put the car expenses in is car/van expenses. Is that wrong? The amount is posted in SA35 instead of SA 20? I still don’t understand why, sorry.
Thanks for posting here again with your expense posting concern in QuickBooks Self-Employed. The way your expenses are reported is based on the category you assign to each transaction.
If you are manually entering expenses and categorising them to car/vehicle expense, rather than using the mileage tracker, the system will tag it as disallowable. Only Travel expenses in that case will be allowable. To update it, you may need to update the category to make the expense allowable.
For the list allowable expenses, please see these links:
Please post here again if you need further help with your QBSE expenses. I'll be more than happy to help you out. Have a good one.