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ncjones21@gmail.
Level 2

Every time I create an invoice it comes up as paid even before I send it

Every time I create an invoice it comes up as paid even before I send it
Solved
Best answer May 02, 2023

Accepted Solutions
GeorgiaC
QuickBooks Team

Every time I create an invoice it comes up as paid even before I send it

Hello ncjones21@gmail.

 

Please check your automated settings by signing in via the web and navigating to the Cog > Account and settings > Advanced > Automation. The 'automatically apply credits' option will automatically apply any unapplied payments on account or credit notes to open invoices on the customers account. You can turn this off by toggling the switch to the left.

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GeorgiaC
QuickBooks Team

Every time I create an invoice it comes up as paid even before I send it

Hello ncjones21@gmail.

 

Please check your automated settings by signing in via the web and navigating to the Cog > Account and settings > Advanced > Automation. The 'automatically apply credits' option will automatically apply any unapplied payments on account or credit notes to open invoices on the customers account. You can turn this off by toggling the switch to the left.

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