cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Everything you need to know about banking in QuickBooks Online - Discover more
ChristineJoieR
QuickBooks Team

Expenses wrongly categorised as disallowable

It seems like you're encountering a consistent issue with categorizing transactions in QuickBooks Self-Employed, particularly with entries related to Interest on bank or other loans. Julie.

 

In QuickBooks Self-Employed, expenses are categorized automatically as allowable or disallowable based on the information provided in your tax profile. It eliminates the need for manual adjustments.

 

  1. Go to the Transactions menu.
  2. Find a transaction on the list.
  3. Select Business if the transaction was for business, or select Personal for personal. If the transaction was both, select Split.
  4. Review the category in the Category column. QuickBooks tries to categorize transactions for you.
  5. If you need to change the category, select the category link. Select a general type, and choose a more detailed category. When you're done, select Save.

 

If these transactions have links to bank rules, you may want to delete them first before categorizing them manually. 

 

However, if the issue persists, it would be best to call our support team, so they can investigate this issue further and provide some remedies for the expenses that have been categorized as disallowable. 

 

  1. Log in to your QBSE account.
  2. Click the Assistant button at the top.
  3. Type Talk to human in the chat box.
  4. You'll now be provided with support options that are available at that time.

 

Please do not hesitate to reach out to us again if you have any additional concerns regarding QuickBooks. We are always here to assist you with any questions you may have. Stay safe!

jenp22
Level 1

Expenses wrongly categorised as disallowable

Do you have bank rules in place? Go through and delete them and then manually categorise the the transactions - this seemed to resolve the problem for me

Flipper76
Level 1

Expenses wrongly categorised as disallowable

I have neatly 6000 that is saying disalowable and I know for a fact its allowable. Been doing it for 15 years and your software is incorrect. How can this be changed. Car and van expenses section is saying disalowable. This is not the case. Can it be changed to allow this.  Not going to be happy if I got to redo my books through a software issue. Someone programmed and wrote this software. They need to have a closer look at this.

Please advise in the first instance

ArielI
QuickBooks Team

Expenses wrongly categorised as disallowable

Hello, @Flipper76.

 

I recognise the importance of making the car and van expenses as allowable. Let me help you further about this matter in QuickBooks Self-employed (QBSE).

 

QBSE automatically sets the expense method to "Simplified expenses," which uses a fixed rate per mile driven. If you choose not to use this method and prefer to track your vehicle expenses separately, you need to categorise those expenses under "Travel Expenses." By doing this, QuickBooks will recognize those expenses as allowable deductions for your taxes.

 

Here's how:

 

  1. Log in to your account.
  2. Navigate to the Transactions tab where you see your expenses.
  3. Find and select the individual vehicle-related expenses you want to categorize.
  4. Click on the category dropdown menu for each expense and select Travel Expenses.
  5. Then click Save.

 

Screenshot 2024-10-04 110901.png

 

Moreover, I'll include these articles managing your expenses:

 

 

If you have any further questions about managing your expenses in QBSE, feel free to reach out. We’re here to help you anytime!

Need to get in touch?

Contact us