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Everything you need to know about banking in QuickBooks Online - Discover more
ChristineJoieR
QuickBooks Team

Expenses wrongly categorised as disallowable

It seems like you're encountering a consistent issue with categorizing transactions in QuickBooks Self-Employed, particularly with entries related to Interest on bank or other loans. Julie.

 

In QuickBooks Self-Employed, expenses are categorized automatically as allowable or disallowable based on the information provided in your tax profile. It eliminates the need for manual adjustments.

 

  1. Go to the Transactions menu.
  2. Find a transaction on the list.
  3. Select Business if the transaction was for business, or select Personal for personal. If the transaction was both, select Split.
  4. Review the category in the Category column. QuickBooks tries to categorize transactions for you.
  5. If you need to change the category, select the category link. Select a general type, and choose a more detailed category. When you're done, select Save.

 

If these transactions have links to bank rules, you may want to delete them first before categorizing them manually. 

 

However, if the issue persists, it would be best to call our support team, so they can investigate this issue further and provide some remedies for the expenses that have been categorized as disallowable. 

 

  1. Log in to your QBSE account.
  2. Click the Assistant button at the top.
  3. Type Talk to human in the chat box.
  4. You'll now be provided with support options that are available at that time.

 

Please do not hesitate to reach out to us again if you have any additional concerns regarding QuickBooks. We are always here to assist you with any questions you may have. Stay safe!

jenp22
Level 1

Expenses wrongly categorised as disallowable

Do you have bank rules in place? Go through and delete them and then manually categorise the the transactions - this seemed to resolve the problem for me

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