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Hello there, eurostoneandtile.
This unusual behavior might have something to do with a browser issue. Our browser might be having too much cache that made QuickBooks features not to respond properly.
If you haven't tried logging in to a private widow, we can try creating a sales receipt and invoice and add an item by following these troubleshooting steps. Here's how:
Aside from that, you can use other compatible browsers in QuickBooks Online:
Here are some articles that you can check for additional information about handling sales transactions in QBO:
If you've got an error in the process, please let me know by commenting below. I'm right here to assist you further. Take care always.
Hello there, eurostoneandtile.
This unusual behavior might have something to do with a browser issue. Our browser might be having too much cache that made QuickBooks features not to respond properly.
If you haven't tried logging in to a private widow, we can try creating a sales receipt and invoice and add an item by following these troubleshooting steps. Here's how:
Aside from that, you can use other compatible browsers in QuickBooks Online:
Here are some articles that you can check for additional information about handling sales transactions in QBO:
If you've got an error in the process, please let me know by commenting below. I'm right here to assist you further. Take care always.
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