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rapidcut
Level 1

Hi, I'm trying to send an EPS for CIS suffered. But not showing one to send. I added CIS after receiving payment from contractor on invoice. Can anyone help, please?

 
3 REPLIES 3
jamespaul
QuickBooks Team

Hi, I'm trying to send an EPS for CIS suffered. But not showing one to send. I added CIS after receiving payment from contractor on invoice. Can anyone help, please?

Hello, rapidcut.

 

I can definitely help you with the missing EPS submission for CIS Suffered. 

 

An EPS submission will appear after running payroll. There are also a number of reasons why it won't show: 

 

  • No Statutory Maternity Pay (SMP) or Statutory Paternity Pay (SPP) has been paid. 
  • There are outstanding payrolls for the tax month. Though the EPS will be listed, it can't be submitted until you've completed them. 

You can find more details about EPS here: Submit EPS to HMRC in QuickBooks Online Standard Payroll.

 

You'll want to check if you still have outstanding payrolls. If you need help completing them, you can check these articles: 

 

Next, you'll also want to check your CIS tracking settings. Let's make sure your customers are tagged as CIS contractor.

 

Go to Sales, then head over to the Customers tab. Open the customer's profile, then check to see if the Is CIS contractor box is enabled. 

 

CIS1.PNG

 

You'll also want to check to see if the invoice used the CIS-related service items. Simply open your invoice, then edit the line items. Adjust the payment received if necessary. 

 

CIS2.PNG

 

Supplementary details can be found here: CIS in QuickBooks Online.

 

When you finally see the EPS filing, you can submit it to the HMRC. You can follow the steps in the first article. 

 

If you need more help in QuickBooks Online, I'd recommend browsing our articles. You can go to our general support page to find them.

 

I can help you with other future concerns regarding QuickBooks Online. Just post them here. You can also add any other follow-up questions about EPS or CIS topics. 

Gemrobs
Level 1

Hi, I'm trying to send an EPS for CIS suffered. But not showing one to send. I added CIS after receiving payment from contractor on invoice. Can anyone help, please?

Hi,

I have done all the relevant bits i think for CIS Suffered, however, it still shows in the reports etc, do i need to do something to get rid of it or put it somewhere else once it is reported by EPS? Nothing has been knocked off our PAYE tax bill as of yet even though the submission was done months ago. I'm not really up on CIS any insight will help or a location as to where i can find more information. When i put fetch CIS Suffered, it still brings up the original amount that i reported again, even though that has been submitted. So confused.

Ryan_M
QuickBooks Team

Hi, I'm trying to send an EPS for CIS suffered. But not showing one to send. I added CIS after receiving payment from contractor on invoice. Can anyone help, please?

Hi @Gemrobs,

 

Thank you for the detailed post. I'll point you in the right direction for support with your query. 

 

We have an ongoing investigation about the issue you stated above. With that said, I suggest you contact our Technical Support team for assistance. 

 

They can add you to our list of affected users. This way, you'll receive a notification email whenever an update becomes available. 

 

I'll share this article as well: Record Deductions Suffered under CIS. It has the steps on how you can record CIS suffered in QuickBooks Online, as well as how you can update CIS.

 

Feel free to drop a comment below if you need further assistance. I'll be sure to take care of it.