I know why your customers can't see the option to pay the invoice in QuickBooks Online (QBO), Muhammad. I'll share the details below.
With QuickBooks Payments, you can send invoices so customers can pay online. However, if your customer don't see Pay Now in their email, we can check your invoice settings to ensure the online payments are enabled.
Here's how:
To learn more about managing invoices in QuickBooks, you can refer to these articles:
I'll be right here to keep supporting you regarding invoice payments. The Community forum is always available to help you.
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