How do I add a negative amount to an invoice? For example we sell a car for £5000 and take a px car for £1500 How do we record the £1500 px on the invoice? Thanks

Fantastic, that works a treat.

Unfortunately I can't see a way to do this in the app though?

Thanks

Mal

I'll ensure you'll be able to enter a negative amount, theecocarstore-g.

I have the steps on how to do this on the app.

You have the option to add a second line and enter a negative amount using QuickBooks mobile app. I'll show you how.

1. Tap the Menu icon.
2. Select Invoice.
3. Hit Add Line item, then enter 5000 amount.
4. Add a second line, then enter 1500, tap the +/- icon to make it a negative amount.
5. Once done, tap Save.

In addition, you can also receive invoice payments using the app. For your reference, please check out this resource: Receive an invoice payment using the QuickBooks Online app.

I'm happy to answer any other questions or concerns you might have about creating transactions with the QuickBooks app. Just post any details and I'll be around to help you.

Unfortunately there is no option to asd a line item in the app, maybe this is a limitation of the UK version of the app?

Kind regards

Mal Nisbett 

Thanks for looking into this, @theecocarstore-g.

Usually, adding a line item in an invoice is simple when you're in the process of entering invoice information by clicking the + Add product or service (required) button. It's not a limitation of the UK version app. I know this could be cumbersome but rest assured I'll help you to get this resolve.

If you're currently on an invoice screen, you can click on the Pencil icon to edit the details. Then click the + Add product or service (required) button to enter another line item.

It looks like the QBO application may have missed this feature while loading the company information. To fix this, I'd suggest uninstalling the app and install it one more time.

If the issue persists, I recommend reaching our QuickBooks Support. I want to help you in this forum. However, I'm unable to access personal data, so I encourage you to follow these steps using your mobile device:

1. In the QBO app, tap the (?) Question mark icon on the upper right.
2. Select Help and Support.
3. Tap the Contact Us button from the bottom of the screen.
4. Type your query like missing to add a line item function on an invoice and then select Let's talk.
5. Choose a way to connect to us.

Please add a comment anytime here if you have other concerns with creating invoices or recording transactions. I'm always here to help you. Stay safe and have a prosperous business!

I do hourly work and require a retainer.  If I try to record the receipt of the 3200 retainer on the invoice as -3200, it will not let me save the invoice so that I can go back and update it as I do more work.  Is there a way to do this or a better way to record charges for my time?

Hello RWHM, thanks for posting on this thread, so you cannot enter in a negative figure only positive. We would advise you speak to an accountant on the best way to record what you need in your account.