How do I apply a 20% discount to recurring invoices? If I put 20% in the discount box (i.e.. under product and services) it shows as 20 pence and not 20%.

Hello @1935 1451 4278 549,

You'll have to enter the discount as a whole number. Let me walk you through you how.

1. Go to Gear, then Recurring Transactions.
2. Edit the recurring invoice transaction.
3. Scroll down towards the Discount percent section, then enter the "20".
4. Click Save template.

Please see this article for more information about adding a discount to an invoice or sales receipt in QuickBooks Online. I'm also sharing with you our page about managing customers and income for additional reference.

That'll do it. Please leave a comment anytime if you have other questions or concerns. I'd be sure to reply as soon as possible. Thanks for visiting us today and have a wonderful day.

I was definitely overcomplicating things and your instructions were easy and straightforward. Thanks very much!