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Hello Lynn,
That would suggest that a payment has been made on the invoice manually, and then also added from the bank feed - in any case, you will need to delete the deposits as these are the duplicates. You can do this by opening the deposit and selecting More at the bottom of the window, then delete.
Thanks,
Talia
Hello lynnribbleltd,
Welcome to the Community - thank you for your question!
Is one showing as an invoice, and another showing as a deposit, or do they both show as invoices?
Thanks,
Talia
Hi Talia
Yes, one showing as invoice and one showing as deposit.
Lynn
Hello Lynn,
That would suggest that a payment has been made on the invoice manually, and then also added from the bank feed - in any case, you will need to delete the deposits as these are the duplicates. You can do this by opening the deposit and selecting More at the bottom of the window, then delete.
Thanks,
Talia
Many thanks for your help
Lynn
You're welcome! Please let us know if you have any further questions.
Thanks,
Talia
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