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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
Ijaz 123
Level 1

I went company operations and went restore from backup up suddenly I lost 3 days ago held reciepts .

I went company operations and went restore from backup up suddenly I lost 3 days ago held reciepts .

1 REPLY 1
JamesDuanT
Moderator

I went company operations and went restore from backup up suddenly I lost 3 days ago held reciepts .

It is possible that you have restored a backup copy that was created prior to acquiring the missing receipts, Ijaz 123.

Don't worry we have ways to retrieve the missing receipts for you.

 

If you have created a backup copy after recording the missing receipts, we still have a chance to locate and restore it. We have two options to locate the file. We can either do it through QuickBooks Desktop or directly to your computer folders. The details to do it are laid out in this article: Locating backups and company data files.

 

Otherwise, we need to enter the receipts manually. We can also utilize the Bank Feed if you have connected your account to QuickBooks Desktop. We can easily download the receipts and categorize them. Check out this article for reference: Add and match Bank Feed transactions in QuickBooks Desktop.

 

Once we retrieved the missing receipts, let's make sure we secure a backup copy. This is to prevent this kind of accident from happening again.

 

After that, you are now ready to reconcile your account to get the balances in check.

 

Let us know if you need additional help in restoring or locating the backup copy so we can give you a hand. 

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