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Hi dr-e-l-mercer-gm Thanks for reaching out to us. What device are you you using?
Hi it's a Samsung s20
Thanks for getting back here in the Community space. We'll provide details to help you get through this and see an overview of your invoices and their status inside QuickBooks Online (QBO).
The application can accumulate temporary data that can affect the performance whenever you use it to manage invoices. We recommend clearing the app's data to restore it to its default function. These are the steps:
You'll also want to uninstall and reinstall QBO. This way, you can ensure the application isn't corrupted and take advantage of the updates and fixes. Feel free to check this page for more details: Fix common errors in the QuickBooks Online mobile app for Android.
On the other hand, here's an article to give you an overview on the app's capabilities: Compare mobile app features.
The Community space is open 24/7 if you need further assistance using QuickBooks mobile or have additional questions. We are here to extend a helping hand. Take care.
Followed these steps to clear data and there's no change, I still cannot see invoice summary on the home page of the app. Please advise.
Hi dr-e-l-mercer-gm I'd be grateful if you can attempt to clear the data once more, if this doesn't resolve the issue I'd be grateful if you can uninstall and re-install the app.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.