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Everything you need to know about banking in QuickBooks Online - Discover more
Darryl0211
Level 1

Manually uploaded bank statements balances dont match

Hi

Im seeking some assistance, i have been using QB for a few years now with no issues uploading manual bank statements. Now I am having an issue, after uploading the balances on QB online dont correspond with the bank statement they are totally different numbers.

Has anyone else had this issue and know what the corrective action was.

4 REPLIES 4
Rasa-LilaM
QuickBooks Team

Manually uploaded bank statements balances dont match

Thank you for visiting the Community today, Darryl0211.

 

I'm here to ensure your concern about the different numbers for your bank transactions.

 

To clarify, are you referring to the physical bank statement or you've downloaded it from your Financial Institution (FI)? Can you tell us what specific file type you use and your bank's name? May I know if the balances in your bank statement aren't in QuickBooks balance?

 

I appreciate the additional information you can provide. I'll be on the lookout for your response. Have a great rest of the day. 

Darryl0211
Level 1

Manually uploaded bank statements balances dont match

Hi

File uploaded is csv file, follow the steps and correct date format and column numbers. See below the image of what I mean,

Darryl0211
Level 1

Manually uploaded bank statements balances dont match

Ok i found the issue, it was the value input in the column which was not correlating so I had to manually adjust these and then upload.

RCV
QuickBooks Team
QuickBooks Team

Manually uploaded bank statements balances dont match

Thanks for coming back, Rozmore13.

We appreciate you taking the time to let us know where the issue is coming from. Please update us once you uploaded the CSV file from your financial institution and keep us posted if you encounter any error messages. 

As always, the Community is brimming with professionals who are knowledgeable in every aspect of QuickBooks, so please don't hesitate to contact us here if you have any questions. We're always happy to assist you on your way to victory. I wish you and your company continued success!

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