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ben-wright457
Level 1

My dashboard is showing transactions that need reviewing but when opening transactions, nothing is displayed

 
3 REPLIES 3
JhonPaulC
QuickBooks Team

My dashboard is showing transactions that need reviewing but when opening transactions, nothing is displayed

Hi, @ben-wright457.

 

Welcome to the Community, @ben-wright45. I'm here to help and ensure that your questions will be addressed accordingly.

 

When a transaction needs to be reviewed and nothing shows when you open it, it's probably because of a browser issue.

 

Let’s perform the basic browser troubleshooting by trying out the steps
below:


1. Restart your browser.
2. Use other browser like Incognito.
3. Clear your browser’s cache and browsing history.

 

Additionally, I've got you this article that'll assist you more in troubleshooting your browser.

Troubleshooting browser problems

 

If you run into any trouble along the way, just let me know. I'm always around to help you. Wishing you more success in your business! Have a
great day.

 

ben-wright457
Level 1

My dashboard is showing transactions that need reviewing but when opening transactions, nothing is displayed

My transactions are showing when using QB on my Desktop PC but still not showing on my mobile. 

JessT
Moderator

My dashboard is showing transactions that need reviewing but when opening transactions, nothing is displayed

Hi ben-wright457,

 

Thanks for following up on this. At this point, I would recommend contacting our QBO Support team. They'll be able to use more tools to check this further. You can find the steps to reach them in this article: QuickBooks Online Support.

 

If you have other questions in mind, feel free to go back to this thread.

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