cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Everything you need to know about banking in QuickBooks Online - Discover more
alisonpeet001
Level 1

My data has been transferred from Wave but all my sales have come over as expenses - I can’t work out how to change it can anyone help?

 
3 REPLIES 3
GeorgiaC
QuickBooks Team

My data has been transferred from Wave but all my sales have come over as expenses - I can’t work out how to change it can anyone help?

Thanks for joining us here on the Community, alisonpeet001 :)

 

When checking the account 'detail type' within the Chart of Accounts (Cog > Chart of Accounts), does Wave show listed here as a current account or credit card? 

Fiat Lux - ASIA
Level 15

My data has been transferred from Wave but all my sales have come over as expenses - I can’t work out how to change it can anyone help?

@alisonpeet001 

How did you migrate data from Wave? If you are using QBO Simple Start, you are unable to purge it but open a new blank QBO account.

https://quickbooks.grsm.io/UK

 

GeorgiaC
QuickBooks Team

My data has been transferred from Wave but all my sales have come over as expenses - I can’t work out how to change it can anyone help?

 

Hi alisonpeet001, If the account is within 90 days of the subscription start date you can wipe this by following the steps below:To purge the data, follow the steps listed below:

  1. Log in to your QuickBooks Online account and select the Dashboard tab
  2. Change the URL to remove /homepage and replace with /purgecompany
  3. The next screen will provide a summary of the items to be deleted.
  4. Type the word “YES” once the data gets deleted, then click OK.
  5. Click Wipe Data once your selections are complete.
  6. Once the deletion is complete, you will be rerouted to your home page

You can then re-import the data from Wave.

Need to get in touch?

Contact us