My invoices have disappeared. I saved them. The figures still show. No invoice though.

Hello Danieljbohin-gma, 

Welcome to the Community page, 

Can you try clearing your cache and cookies, close the browser down, reload it, log into qb and see if your invoices then appear for you?  

So in the app no invoices show.  Using the online page they show and after editing an invoice online that one now show within the app but only that one. 

If I sign out of the app and sign back in nothing changes.  

Thanks for getting back to us with that information danieljbohin-gma, can we check which version of the app you have installed and whether this is iOS or Android? 🧐

Version 25.7.3

Android. 

Many thanks 

Hi, danieljbohin-gma.

When the application is not fully functional, performing the recommended basic troubleshooting steps will resolve the issue.

To get this sorted out, as an initial step, let's clear the apps cache files. Doing so helps in fixing any sorts of errors in the system.

Here’s how to do that:

1. From More Options ⋮, select Settings.
2. Then select Refresh Data.
3. Choose Yes.

If you get the same result, uninstall and reinstall the QuickBooks Online app. This is to ensure you get the most recent version of the application. You can go through the following article below: Troubleshooting Quick-Start Guide for the QuickBooks Online app. This will provide you other steps on how to fix app-related issues.

Should you be unable to see your invoices after following the steps, I suggest using a web browser in the meantime as a workaround and get in touch with our QuickBooks Online Support to have this investigated. Here's how to contact us:

1. Click the Help (?) icon.

2. Choose Contact Us.

3. Enter a  brief description of your situation in the What can we help you with? area, then click Let's talk.

4. You'll be presented with a few options for connecting with Intuit. Select Get a call.

If I can be of any more assistance, please feel free to comment again. I will be here to help. Take care, and enjoy the rest of your day.

From More Options ⋮, select Settings. Then select Refresh Data. Choose Yes.

This worked for me.

Thank you so much.  

D