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Everything you need to know about banking in QuickBooks Online - Discover more
tanya-donaldson2
Level 1

My QB account won't upload all of my transactions from when my bank account was opened leaving receipts unable to be accounted for, how can I resolve this?

My bank account was opened in Feb 23, I downloaded QB October 23 but QB is only showing my transactions from July 23, I've synced the bank multiple times and this doesn't help
2 REPLIES 2
JessT
Moderator

My QB account won't upload all of my transactions from when my bank account was opened leaving receipts unable to be accounted for, how can I resolve this?

Hello Tanya!

 

Thank you for utilizing the online banking feature in QBO. I'm happy to assist you in adding your missing transactions.

 

When you connect your bank or credit card account to QBO, only the transactions from the last three months are downloaded. Any remaining transactions will need to be added via manual upload. You can refer to this article for guidance on the process: Manually upload transactions into QuickBooks Online.

 

After uploading, you can follow the instructions in the Steps 5 and 6 in the article.

 

Feel free to return to this thread if you need additional help with your bank transactions. Take care and have a great day!

4Gal
Level 11

My QB account won't upload all of my transactions from when my bank account was opened leaving receipts unable to be accounted for, how can I resolve this?

@tanya-donaldson2 

You can try the converter tool as a workaround (e.g csv2qbo)

https://www.moneythumb.com/?ref=110

 

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