Quickbook Simple Start & Credit Notes

Good day, @Imp_star.

Yes, you're right QuickBooks Online Simple Start doesn't have to create supplier credit in the program. 

Can you share with me the steps you've read about applying credit notes in QBO Simple Start? 

If you're not sure about this process, I'd suggest upgrading your subscription. That way, you can properly track your transactions in QuickBooks. Here's how:

1. Sign in to QuickBooks Online as a primary or company admin.
2. Go to Settings ⚙ and select Account and settings.
3. Click the Billing & Subscription tab.
4. Make sure your payment info is up-to-date.
5. In the QuickBooks Online section, select Upgrade your plan.
6. Review the available plans and then select Choose plan.
7. Follow the on-screen steps to upgrade your plan.

Once done, you can follow the steps in this article on how to record a supplier's credit and apply it to bills: Record a customer refund or supplier refund in QBO.

Moreover, you can check out the available pricing plans to see which subscription level is right for you.

Let me know if you need further assistance with this. I'm always around to provide answers and clarifications to your questions. Have a great day ahead and take care.

Thanks @ReymondO 

The process involved raising a part payment in the bank against the original expense thus reducing the invoice total but as per original message this did not make much sense to me! 

I think the safest and best option going forward is to upgrade to essentials although must admit think the lack of credit note use on simple start needs to be highlighted as have found many posts stating this that users were not aware this option was not available.

Sure i'll be back with more queries and questions soon

Cheers muchly Nick