Bank Transfer Invoice Option Disappeared

Hello Mmmkay, 

Welcome to the Community page, 

Can we just confirm are you meaning the option for your clients to pay by card on the invoice has disappeared?

Could you send us a screenshot of what you are seeing on your invoice, please?

Thanks 

Thanks for the quick response!

The option to pay by card is still there, it's the option to pay by bank transfer has disappeared. I've attached a screenshot of what I have now. Before adding my bank account, there was a checkbox that just said "bank transfer".

Hello Mmmkay, These are the current options we have for payments  was this box there when you clicked on receive payment on the invoice?

Hello! I have not actually received the payment yet (I did this for a friend and so she's waiting until I get the invoice set up properly). I want to set it up so that when I email her the invoice it gives her the option to pay by bank transfer. There was a tick box for that when I started setting it up about a week ago and then it suddenly disappeared at the same time I connected my first bank account. Now my only options are to set up a credit card or direct debit.

Glad to know I'm not going crazy, it must have just gone away right as I added my bank account and I thought I caused it. Thanks for looking into it!

Why has the option for a client to pay by bank transfer been removed please? (I find this a significant drawback as I'm new to Quickbooks and all my clients pay by bank transfer) Thanks 

Hi @BMc Plumber, I'll share details about the option to accept payments from your clients.

As of the moment, there isn't an integrated way to choose and let your clients pay invoices using bank transfers. For now, you may need to use one of our online payment methods in accepting payments from your clients.

While the option is not available, send this request directly to our developers via feedback. I'll show you how.

1. Go to the Gear icon.
2. Under PROFILE, select Feedback.
3. Enter a few describing the option to let clients pay via bank transfers.
4. Select Next.
5. Click Skip and send message.

I'm adding this reference so you're able to track the status of your request as well as the latest updates from our developer team: Customer Feedback for QuickBooks Online.

It'll always be my pleasure to help if you've got other questions besides this one. Use the Reply button and leave your comment below so that I can assist you further. Take care always! 

Seems like another significant omission primarily aimed at pushing people to using the Paypal options and paying fees. No thanks, will simply add bank details to invoices and asks clients to do through their own banks. Not a positive move from Quickbooks.