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mcclint60
Level 1

Can we use our own company email when sending invoices as some of my customers are not recognizing who the email is from when it states quickbooks?

 
Solved
Best answer May 13, 2019

Accepted Solutions
GeorgiaC
QuickBooks Team

Can we use our own company email when sending invoices as some of my customers are not recognizing who the email is from when it states quickbooks?

Hi Mcclint60,

 

 

As invoices are sent though our server, you would need  to use the 'save and send link' on the drop-down of the invoice to do this. This will generate a link to copy and paste into an email for the customer. 

 

 

Thanks, Georgia

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2 REPLIES 2
Rustler
Level 15

Can we use our own company email when sending invoices as some of my customers are not recognizing who the email is from when it states quickbooks?

to get that done you need to save the invoice to a pdf, switch to your email client and attach the pdf then send it

GeorgiaC
QuickBooks Team

Can we use our own company email when sending invoices as some of my customers are not recognizing who the email is from when it states quickbooks?

Hi Mcclint60,

 

 

As invoices are sent though our server, you would need  to use the 'save and send link' on the drop-down of the invoice to do this. This will generate a link to copy and paste into an email for the customer. 

 

 

Thanks, Georgia

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