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sacchilandia
Level 1

Categorisation in QBSE of a refund received

Hi, 

 

I have received a small refund for a service I bought. However, I do not know, and I cannot find an answer regarding how to categorise this transaction in QBSE.

 

Any help will be appreciated.

 

 

Solved
Best answer May 10, 2022

Accepted Solutions
CharleneMaeF
QuickBooks Team

Categorisation in QBSE of a refund received

I'll walk you through recording the refund in Quickbooks Self-Employed, sacchilandia.

 

The option to categorise refunds in QuickBooks Self-Employed (QBSE) is currently unavailable. You can record the expense, but it has to be excluded once reimbursed.

 

Here's how to enter the transaction:

  1. Go to the Transaction menu and then select Add Transaction.
  2. Enter the amount and the description.
  3. Browse the Select a category menu and choose the best option to organise your transaction. 
  4. Click on Save.

For more details, please see this article: Categorise Transactions in QuickBooks Self-Employed.

 

To exclude the transaction, I'd suggest following these steps:

  1. Go Transactions.
  2. Locate the expense or refund transaction.
  3. Click on the arrow icon to expand the transaction.
  4. Select the Exclude this transaction (this is for duplicates, reimbursements, customer refunds, and returned purchases) checkbox.
  5. Click on Save.

 

Additionally, I've added an article that'll help you split a transaction by a percentage in QuickBooks Self-Employed. This ensures your record is accurate: Categorise Income and Expenses.

 

You're always welcome to post here anytime you have other concerns. We're always here to assist you. Keep safe!

View solution in original post

4 REPLIES 4
CharleneMaeF
QuickBooks Team

Categorisation in QBSE of a refund received

I'll walk you through recording the refund in Quickbooks Self-Employed, sacchilandia.

 

The option to categorise refunds in QuickBooks Self-Employed (QBSE) is currently unavailable. You can record the expense, but it has to be excluded once reimbursed.

 

Here's how to enter the transaction:

  1. Go to the Transaction menu and then select Add Transaction.
  2. Enter the amount and the description.
  3. Browse the Select a category menu and choose the best option to organise your transaction. 
  4. Click on Save.

For more details, please see this article: Categorise Transactions in QuickBooks Self-Employed.

 

To exclude the transaction, I'd suggest following these steps:

  1. Go Transactions.
  2. Locate the expense or refund transaction.
  3. Click on the arrow icon to expand the transaction.
  4. Select the Exclude this transaction (this is for duplicates, reimbursements, customer refunds, and returned purchases) checkbox.
  5. Click on Save.

 

Additionally, I've added an article that'll help you split a transaction by a percentage in QuickBooks Self-Employed. This ensures your record is accurate: Categorise Income and Expenses.

 

You're always welcome to post here anytime you have other concerns. We're always here to assist you. Keep safe!

sacchilandia
Level 1

Categorisation in QBSE of a refund received

Many thanks!

U1511M
Level 2

Categorisation in QBSE of a refund received

So would you need to find and exclude both the expense transaction and the refund transaction? 

 

Also, if the expense was say £50, and I was sent a partial refund of £5, would I need to exclude the £5 refund? What would I then do regarding the minus £5 off the expense transaction in QBSE? 

 

Many thanks

Rea_M
Moderator

Categorisation in QBSE of a refund received

Hello there, @U1511M.

 

Yes, you can find and exclude the expense and refund transaction once you receive reimbursement. Let me share further details about this and help you manage your expenses and refunds in QuickBooks Self-Employed (QBSE).

 

There are two ways you can track your refund in QBSE. You can either tag it as Personal or exclude it since you’re not receiving or spending anything from your account.

 

When you opt to exclude the £5 partial refund, it'll offset the amount you received or credited back to your client. To exclude, here's how: 

 

  1. Go to the Transactions menu.
  2. Find the refund you're working on.
  3. Click the right arrow under the ACTION column.
  4. Tick the Exclude this transaction (this is for duplicates, reimbursements, customer refunds, and returned purchases) box.
  5. Click Save.

 

Once you're done, you can run the Profit and Loss report from the Reports menu to compare and check the accuracy of your data.

 

Also, you may want to check out these articles as your reference to learn more about categories and to guide you in using rules to help you speed up your reviews in QBSE:

 

 

Let me know if you have other concerns about managing expenses and refund transactions in QBSE. I'm always here to help. Take care, and I wish you continued success, @U1511M.

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