We can see how alarming it can be to encounter such situations, and we are here to help with your concern about fraudulent transactions on your account, s-ycarpentryserv.
We can review all transactions for accuracy and gather details about the unrecognized transactions, including the amount, date, and merchant information. You can check the Audit log to see who created those transactions, what changes were made, and the original details of those transactions in your QuickBooks Online (QBO) account.
You can also inform your bank about the unauthorized transactions. Once your bank verifies these unauthorized transactions, request that they freeze your account or cancel the affected card for further protection.
To report this case, you can notify our Risk Management Team or contact our Support team directly as they have the tools and expertise to monitor your account for further suspicious activity.
In addition, I recommend reviewing the following resources to enhance your understanding of how to identify and prevent fraud:
Our goal is to ensure your experience with QuickBooks remains safe and positive. Keep me posted if you have further questions about fraudulent transactions in QuickBooks. We, in the Community, are here to help.
