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Everything you need to know about banking in QuickBooks Online - Discover more
laura-ashby5
Level 1

Hello, my banking is updating the figures but not showing anything in the transaction list. How do I correct this? Thanks

 
1 REPLY 1
SarahannC
Moderator

Hello, my banking is updating the figures but not showing anything in the transaction list. How do I correct this? Thanks

Hi laura-ashby5,

 

Let's select the correct dates to show the appropriate transaction in the transaction list. I'll guide you how:

 

  1. Select Banking on the left panel.
  2. In the Banking page, click the drop-down for the Funnel icon.
  3. Select the appropriate dates of the transactions.
  4. Click the Apply button.

 

I've added a screenshot below:

Capture.PNG

 

Once done, those transactions will be able to show in the list.

 

In case you're still getting the same result after following the steps above, this might has something to do with the browser issue. You can use incognito window . If it works fine there, go back to your regular browser and clear the cache. Clearing the cache helps your browser avoid unexpected behavior.

 

 Alternatively, you can use other browsers such as Mozilla, Chrome, Internet Explorer and Safari. Make sure you're using the latest one for Safari.

 

Fill me in if you have additional questions.

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