cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Everything you need to know about banking in QuickBooks Online - Discover more
mgplasteringandd
Level 1

I have just sent my 1st invoice i have verified my email address it says sent on quickbooks but it is not in my outbox on my gmail account? can anyone help..

 
Solved
Best answer April 29, 2019

Accepted Solutions
EmmaM
QuickBooks Team

I have just sent my 1st invoice i have verified my email address it says sent on quickbooks but it is not in my outbox on my gmail account? can anyone help..

Hello welcome to the Community,

 

Invoices are  sent from QuickBooks Online through the Intuit server so they will not appear on your gmail account. You can however turn on the option to receive a copy of an invoice when you email them by going to the account and settings > sales > messages 'Email me a copy'

 

Thanks

 

Emma

View solution in original post

2 REPLIES 2
EmmaM
QuickBooks Team

I have just sent my 1st invoice i have verified my email address it says sent on quickbooks but it is not in my outbox on my gmail account? can anyone help..

Hello welcome to the Community,

 

Invoices are  sent from QuickBooks Online through the Intuit server so they will not appear on your gmail account. You can however turn on the option to receive a copy of an invoice when you email them by going to the account and settings > sales > messages 'Email me a copy'

 

Thanks

 

Emma

mgplasteringandd
Level 1

I have just sent my 1st invoice i have verified my email address it says sent on quickbooks but it is not in my outbox on my gmail account? can anyone help..

Thank you for your reply, the invoices were sent out, I have now changed my setting, all sorted..

Need to get in touch?

Contact us