I was just raising an invoice and I noticed it says our company profile was edited this morning at 06:16. It wasn't me. Is this something I should be worried about?

Hello there, @andy117.

Thank you for raising this concern in the Community. I'm here to give you the information regarding this matter to ensure we can straighten out the situation.

We can review the Audit Log in your QuickBooks. The following activity changes will be recorded in the Audit Log report:

• The date of any change to your books
• The name of the user who made the change
• The type of change or event
• The name of any customer or vendor related to the change
• Any original transaction date and amount
  
  

Please note that the events recorded in the Audit Log are available for two years.

Here are the steps in navigating the audit log:

1. Click the Gear Icon on the upper left pane and select Audit Log.
2. Select Filter.
3. Use the fields on the Filter panel to choose the appropriate User, Date, or Events filter to narrow the results.
4. Select Apply.
   
   

The audit log shows you 150 records at a time. For most transactions or events, select View in the History column to open the audit history. This tells you who made the change and what they did.

To learn more about adding, editing, and removing authorized users in you account, you can refer to this link: quickbooks.intuit.com/learn-support/en-us/process-payroll/add-edit-and-remove-authorized-user-in-my-... 

I'll be right here if you have any other questions. Stay safe, and have a wonderful day!

Hi @GebelAlainaM

Thank you for your reply. The user who changed our settings is called System Administration.

I asked one of your experts in a live chat who this user could be and he said it could only have been me and I shouldn't make a deal about it.

I know it wasn't me and I have checked with my accountant and it wasn't him. I just want to know please whether this is normal, or has my account been compromised?

Hello andy117!

Thanks for the reply. I know that you want to keep your data safe. Let me help you.

You'll see "System Administration" if there's an update made automatically by QuickBooks Online. For example, there's an update with your bank feeds, or the system processed the transaction from your recurring transactions.

You'll want to check the audit log. From there, you can review what was the changes all about.

In addition, you can review your business info to make sure that everything is accurate.

Lastly, you can check this article: Change your email, user ID, or password. This will explain how to update your login credentials if you need to.

Post again here if you need more assistance. Take care!