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Liz Cook
Level 2

Invoice being recorded as a stock adjustment in error

Hello,

I'm posing an invoice (from a supplier we use every month) and I've created a bill for professional services and it's posting it as a stock adjustment.

 

I've checked that I've only filled in the top category section and nothing is showing in the items section.

 

I've looked at the supplier details and nothing has changed there, I've also reviewed the accounting code for it's placement in the chart of accounts and it's not a stock code.

 

Is this a glitch or am I missing something obvious?

 

I just want to post it to P&L expense!

 

Any help most welcome

 

Thanks

 

Liz

 

 

 

Solved
Best answer December 03, 2020

Accepted Solutions
Ashleigh1
QuickBooks Team

Invoice being recorded as a stock adjustment in error

Thanks for the screenshots Liz, having had a look at them you have named the creditors account as stock adjustment, that's why its showing as stock adjustment, on the billing post to the creditor's account. If you change the name to just creditors as it should be then you should be fine. 

 

View solution in original post

7 REPLIES 7
Ashleigh1
QuickBooks Team

Invoice being recorded as a stock adjustment in error

Hello Liz Cook, 

 

Welcome to the Community page, 

 

Could you go to the chart of accounts and select the drop-down arrow to the right of account history and select edit, what type of accounts are you using? Could you take a screenshot of the page please and send it to us so we can have a look at it for you. Thanks 

Liz Cook
Level 2

Invoice being recorded as a stock adjustment in error

Hi Ashleigh,

Thank so much for your swift response and welcome to the community!

 

I've attached the screenshot as requested.

 

It should be an expense code - professional fees, payroll and bookkeeping services.

 

(It's actually our bookkeeping practice invoice for the client! 

 

Many Thanks

Liz

 

 

Ashleigh1
QuickBooks Team

Invoice being recorded as a stock adjustment in error

Hello Liz,

 

Thanks for the information, however, there is no screenshot showing, could you try and send it again to us please. 

Liz Cook
Level 2

Invoice being recorded as a stock adjustment in error

Hi Ashleigh,

I've done some more digging and it's a "new" creditors account called stock adjustment where some invoices are being posted!

 

QB Stock adj issue COA detail.jpgQB Stock adj issue COA.jpgQB Stock adj issue.jpg

Ashleigh1
QuickBooks Team

Invoice being recorded as a stock adjustment in error

Thanks for the screenshots Liz, having had a look at them you have named the creditors account as stock adjustment, that's why its showing as stock adjustment, on the billing post to the creditor's account. If you change the name to just creditors as it should be then you should be fine. 

 

Liz Cook
Level 2

Invoice being recorded as a stock adjustment in error

Hi,

Thanks so much for your help - I've found it really useful.

 

Is there a way of seeing an audit history of when that account was set up?

 

Transactions started flowing in there from 16/10/2020 and I just want to try and understand why.

 

I don't want creditors flowing in there - they should be going into 2000 - Accounts payable as previously.

 

What would happen to the transactions if I deleted the account?

 

Thanks

 

Liz

 

EmmaM
QuickBooks Team

Invoice being recorded as a stock adjustment in error

Hi Liz Cook, if you deleted the chart of account would do an adjustment if there was a balance. It makes the account inactive so the transactions would still be there historically and you could reactive the chart of account at any point. You can look in the audit log in the cog in the top right of QuickBooks and if the chart of account was created it will tell you when it was. Any further questions just reply back on this thread.

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