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Everything you need to know about banking in QuickBooks Online - Discover more
Mich_S
QuickBooks Team

No option for Paypal payment on recurring transactions?

I recognize how helpful it is to have a PayPal payment option when you set up recurring payments in QuickBooks Online, @tess44

 

The feature request is implemented based on the number of users who have requested it. Due to a large number of requests, it's likely that our engineers haven't gone through your feedback as of yet. The reason why the functionality remains unavailable in QBO.

 

Rest assured that our product engineers are continuously working on improving your QuickBooks experience.

 

Once everything is good, see this guide to learn more on how to add and manage repeating transactions in QBO: Create recurring transactions in QuickBooks Online.

 

Please let us know if you have other concerns about this matter or QuickBooks in general. You can leave a comment below so we can respond as soon as we can. Keep safe!

soccfl
Level 2

No option for Paypal payment on recurring transactions?

Recurring invoice/payments work in both PayPal & Stripe, but I understand that they are payment gateways. Is there something within the financial services card regulations/securities that prevents QBO from allowing recurring card payments to be set up and controlled directly from this software? - Are we wasting our time asking for this?

Sonnet-Accountants
Level 2

No option for Paypal payment on recurring transactions?

It's not automatic card payments that is the issue here, it's the ability to automatically specify that a recurring invoice can be paid by Paypal. Presently, for all recurring invoices not collected by direct debit, I have to go in every month (thankfully my recurring invoices are only monthly and there aren't many) and tick the box to say they can be paid by Paypal - it's tedious - especially as it's just a tickbox. It's even more annoying that, as far as I remember, the option used to be available!

 

We're not asking for a major upgrade. We just need a tickbox that is already on the create invoice page putting on the recurring invoice template page as well.

Ashleigh1
QuickBooks Team

No option for Paypal payment on recurring transactions?

Hello sonnet-accountants, thanks for posting on this thread, we fully appreciate what you are saying and have re-laid this all back to the development team also if you put it as feedback within the feedback option in your account too. So yes paypal doesn’t have an option for recurring invoice payment options. Only gocardless have this option currently.

WeeVee
Level 1

No option for Paypal payment on recurring transactions?

Another request here – June 2024.

KimberlyS
QuickBooks Team

No option for Paypal payment on recurring transactions?

We appreciate you joining us in the thread, WeeVee.

 

Including PayPal as a payment method for recurring transactions is indeed beneficial, as it can make the business process more efficient. However, this is currently unavailable in QuickBooks Online. Therefore, I recommend sending your suggestions directly to our product engineers. They can gather and weigh down your comments to incorporate them when working with future product updates, ensuring they meet different business needs.

 

Here's how:

 

  1. Head to the Gear icon, then Feedback.
  2. Provide your product improvement ideas from the designated field.
  3. Once finished, click Next to submit.

 

On the other hand, you can utilize these articles for guidance whenever you want to modify templates for recurring transactions, create a schedule, and generate data to display them in one place:

 

 

We're always around in the Community if you have other concerns when creating recurring transactions and its available payment method in QuickBooks Online. You can inform us by adding a reply and tagging us in this thread.

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