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hubbard-dean1987
Level 1

On the receipt review payment account is a required field but won't let me fill it out so the receipt is still in review

 
Solved
Best answer May 04, 2022

Accepted Solutions
JasroV
QuickBooks Team

On the receipt review payment account is a required field but won't let me fill it out so the receipt is still in review

I'll make sure you can review your receipt in QuickBooks Online (QBO), @hubbard-dean1987.
 

To begin with, I recommend logging out and logging back in to your account. This refreshes the system and for the updates to take effect.

 

If this is not the case, I recommend re-uploading the receipt to isolate this issue.

 

I'll show you how:

 

  1. Go to the Banking or Transactions menu.
  2. Select the Receipts tab
  3. Click Upload from computer or Upload from Google Drive.
  4. Then review your upload receipts.

 

You can also check this article for more details: Upload your receipts and bills to QuickBooks Online.

 

I've also included these resources that can help you manage your transactions and accounts flawlessly: 
 

 

If you need further assistance with your receipt and QBO, please let me know in your response. I'm always here ready to assist you. Have a good one and stay safe!

View solution in original post

1 REPLY 1
JasroV
QuickBooks Team

On the receipt review payment account is a required field but won't let me fill it out so the receipt is still in review

I'll make sure you can review your receipt in QuickBooks Online (QBO), @hubbard-dean1987.
 

To begin with, I recommend logging out and logging back in to your account. This refreshes the system and for the updates to take effect.

 

If this is not the case, I recommend re-uploading the receipt to isolate this issue.

 

I'll show you how:

 

  1. Go to the Banking or Transactions menu.
  2. Select the Receipts tab
  3. Click Upload from computer or Upload from Google Drive.
  4. Then review your upload receipts.

 

You can also check this article for more details: Upload your receipts and bills to QuickBooks Online.

 

I've also included these resources that can help you manage your transactions and accounts flawlessly: 
 

 

If you need further assistance with your receipt and QBO, please let me know in your response. I'm always here ready to assist you. Have a good one and stay safe!

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