Receipt capture was stated to be incorporated into QB Online from July. Has it happened or when will it happen please?

I just took a photo of a very clear fuel receipt from an Asda store. The app didn't actually recognise anything on the receipt - no name, no amount, nothing. If I have to fill all the details in each time what is the point of the photo? Might as well continue manually.

Very disappointing

Hello john-burns,

I'm here to provide additional clarification into the receipt capture in QuickBooks Online.

Attaching receipts to a transaction helps determine expenses with the same amount or for additional details. Right now, auto-filling the fields by adding screenshots of receipts are still unavailable.

Please also know that the ability to submit photos of receipts directly to our QuickBooks email address is available in the United States only. This new feature allows us to add the transactions into the account on your behalf through the Banking section.

I understand that you need this to make the process faster and convenient for your business. That said, I'm personally taking note of your request and include this preference to improve QuickBooks.

We'll let you know once there are updates regarding the feature through this public forum. For any updates into attachments, check out this article:

Attachments in QuickBooks Online.

Feel free to get back to me if you have any additional questions about the receipt capture. I'll be here to help.

Hi, Being able to capture receipts against expenses is a big thing in the UK so as a new user I'm quite disappointed that none of the ways in which you can apparently do this in the US are present in the UK QBO desktop.  Please hurry to include these for the UK too.  Thanks

I'll be sure to forward your suggestion to our product engineers, robin electrician.

Feedback like this helps us decide which features to add and what enhancements should be made in QuickBooks Online.

If you have more suggestions, feel free to post it here. Thank you.

Hi when will the receipt capture that allows receipts to be reviewed as per this video be available in the UK?

https://www.youtube.com/watch?v=-hlWRBYjUpg

Hi there, AJC81.

The receipt feature is still not available in QBO UK. We'll send another request about adding the same feature in the UK version of QBO. Our product engineers are still collating data and feedback for additional review. 

You might want to follow the suggested workaround by attaching the receipts to your expense transactions. You can also look for a third-party app that offers mobile receipt scanning. You can access the App Center from this link: https://apps.intuit.com/app/apps/home.

Please leave a reply a below if you need anything else.

Hi,

Apps such as 'Receipt Bank' could be used separately but cost upwards of £10 a month.  Your competition such as Xero, Wave and even your own products in the US include such features within the core offering so you will be loosing ground if they are not included in the UK.  You will be "collating data" until your UK business goes up the swannie! 

Thought the mobile app was going to be taken away?

Allow me to join the discussion, @litt_leal,

We are still supporting the mobile device versions of QuickBooks Online. The one we recently ended the support was for the desktop app versions for Windows and Mac. It was decommissioned last April 20th, 2021 and will no longer be updated, available for download, or supported by our Customer success teams.

See this link for the update: QuickBooks Online Mac and Windows Desktop App update

Let me know if you have further concerns with QuickBooks, I want to make sure all your questions are resolved. I'm also here to provide further assistance whenever you need it.