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Bit of a long shot this but go to the dashboard via the menu on the left and then the "get things done tab".
Does it show any errors there?
Thank you for responding!
There are no apparently linked errors on the Get Things Done but there were 2 bounced emails relating to invoices. One of which had an outstanding balance that could have been part of the original amount shown as "needing attention". I resent the email and the "Needs Attention" amount has dropped.
I also looked at clearing cookies although that did not appear to have made a difference.
I still have a small amount that "Needs Attention" but no obvious culprit.
We have 3 invoices partially paid, one noted above with the bounced email, one for a large figure (for us) and the last one is for the amount that the "Needs Attention" now is...
You're welcome.
It's the ongoing issue with Quickbooks having problems with invoice emails getting through to your customers.
There's quite a lot of talk on here about it.
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