We appreciate you posting here in the forum, lightgasservices. I'll provide some steps to troubleshoot your application to overcome issues that prevent you from reviewing your estimates.
QuickBooks Online app accumulates a significant amount of cache during its operation on your device. These data can get corrupted, leading to unexpected behavior that affects your experience when navigating the app to review estimates.
To get this resolved, you can refer to the steps below based on your mobile device:
For Android:
- Select Menu ☰ on your device.
- Tap the More Options ⋮, then click Settings.
- Click the Settings option and Refresh Data.
- Tap YES to confirm the action.
For iOS:
- Head to Settings on your device, then General.
- Select iPhone Storage and QuickBooks Online app.
- Free up storage without deleting app data by tapping Offload App.
Once offloaded, you'll need to reactivate it to utilize it again. Locate and tap the app from your Home Screen to start downloading and reinstalling.
If the issue persists, update your application to the latest version through your device's Google Play Store or Apple App Store to enhance its security and stability. You can also start fresh by uninstalling and reinstalling the app to erase related data completely.
On the other hand, you'll want to access your company through your mobile device browser to review your estimates.
Moreover, customers can sign your estimates for a fast and secure transaction. For the detailed process, browse this article: Capture signatures using the QuickBooks Online app.
Update us in this forum if you have additional questions about reviewing and managing estimates in the QuickBooks Online app. We're always here to help.
