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paul82
Level 2

When you click 'send and save' to send an invoice and you need to modify the email text for various customers, the text window is too small, can it be made bigger?

I find it very annoying especially if you need to select and modify text as it runs to the bottom of the page too fast. A larger view would be far better.
Solved
Best answer January 10, 2020

Accepted Solutions
paul82
Level 2

When you click 'send and save' to send an invoice and you need to modify the email text for various customers, the text window is too small, can it be made bigger?

Hi John,

 

Yes it works in Firefox, ive been putting up with it for ages, I can see the triangle and it pulls down fine, much better.

 

Thank You!

View solution in original post

7 REPLIES 7
John C
QuickBooks Team

When you click 'send and save' to send an invoice and you need to modify the email text for various customers, the text window is too small, can it be made bigger?


Hi paul82

 

If you use your mouse and drag the right hand corner of the window you will be able to expand the window.

paul82
Level 2

When you click 'send and save' to send an invoice and you need to modify the email text for various customers, the text window is too small, can it be made bigger?

Hi John,

 

Thanks for your reply,

 

I cant seem to adjust the window at all, it seems fixed that only shows 3-4 lines of the email.

 

Is it a browser thing maybe?

 

Regards Paul

 

John C
QuickBooks Team

When you click 'send and save' to send an invoice and you need to modify the email text for various customers, the text window is too small, can it be made bigger?


Hi paul82

 

Just to clarify you are referring to the 'Body' field and not the subject field? If you are you are able to adjust it by selecting and dragging the bottom right hand corner of the field.

It may be a browser related issue, what browser are you using? We recommend that you clear the cache and cookies on your browser or use an incognito/private window.

paul82
Level 2

When you click 'send and save' to send an invoice and you need to modify the email text for various customers, the text window is too small, can it be made bigger?

Hi John,

 

Yes it is the Body window I want to enlarge, I cant select anything on the body window at all, it  seems fixed. The browser is microsoft edge win 10.  I have firefox, so ill try that also.

 

Oddly as I type this reply I can see bottom right triangle to pull the body down. This is what I am missing on the save and send window!

Regards

Paul

 

John C
QuickBooks Team

When you click 'send and save' to send an invoice and you need to modify the email text for various customers, the text window is too small, can it be made bigger?


Hi paul82

 

Have you been able to adjust the size of the box using Firefox?

paul82
Level 2

When you click 'send and save' to send an invoice and you need to modify the email text for various customers, the text window is too small, can it be made bigger?

Hi John,

 

Yes it works in Firefox, ive been putting up with it for ages, I can see the triangle and it pulls down fine, much better.

 

Thank You!

View solution in original post

John C
QuickBooks Team

When you click 'send and save' to send an invoice and you need to modify the email text for various customers, the text window is too small, can it be made bigger?

Hi paul82

 

That is great news, if you require further assistance please let us know.

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