Why are certain expenses not available in banking transactions even though they are there under the expenses tab?

viv5 · ‎January 20, 2022

After bringing my bank transactions into QB many do not have 'matches' but only the 'add' facility on the far right hand side. Checking the expenses tab I can see that they have been entered so why are they not found as a match and what should I do?

GeorgiaC · ‎January 24, 2022

Hi viv5, the best option would be to exclude the items waiting to be matched as these are already reconciled in your QuickBooks - to do this, select the check-box to the left of the transaction(s) in the for review tab > exclude. :)

View solution in original post

Ashleigh1 · ‎January 20, 2022

Hi Viv5, thanks for reaching out to us on the Community page,

so below are the main reasons why you won't be able to find a match/auto match a transaction within the banking section:

There are 6 main reasons why you cannot find a match

Dates don't match (or are not close)

The bank account/credit card on the payment is not the same as the bank/credit card where the match is located

The amounts don't match

The payment has been reconciled

Multicurrency issue with exchange rates

Its already been matched to something else

viv5 · ‎January 24, 2022

Thanks Ashleigh1,

They have been reconciled. What is the best way to proceed in this case?

GeorgiaC · ‎January 24, 2022

Hi viv5, the best option would be to exclude the items waiting to be matched as these are already reconciled in your QuickBooks - to do this, select the check-box to the left of the transaction(s) in the for review tab > exclude. :)

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Why are certain expenses not available in banking transactions even though they are there under the expenses tab?