cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Everything you need to know about banking in QuickBooks Online - Discover more
ollie-atterton
Level 1

Why are some invoices not being received by certain customers

I have one customer that isn’t receiving all the invoices I send them. Some go threw but others don’t no matter how many times I send them. Any help would be great.
2 REPLIES 2
EmmaM
QuickBooks Team

Why are some invoices not being received by certain customers

Hello Ollie, Thanks for contacting the Community about invoices  The customer that is not receiving the invoices do they have the option to add Intuit in their email settings to their save senders/white list?

ollie-atterton
Level 1

Why are some invoices not being received by certain customers

Hi Emma.

thanks for the answer. I’m not too sure I will double check with them tomorrow.

thanks 

Need to get in touch?

Contact us