Hello there, darren-ede.
We can try manually updating our bank account in QBO to refresh the connection between your bank and QuickBooks. The instructions are outlined below:
Here's how:
- Go to the Banking tab.
- Select the account that's having issues.
- Click the Update button and wait for the process to complete.
On the other note, if you encounter an error code, you can go over this guide on bank error codes to determine the best troubleshooting steps that applies to the specific error.
I want to make sure everything works good for you. I'll be here if you need additional help. Wish you all the best.