Hello there, @grantmelton.
You can turn off the option to Automatically apply credits from the Account and Settings. Let me guide you how.
In case you would want to learn more about applying credit memos manually, here's an article: Enter and apply a credit memo or delayed credit
Let me know if you need more assistance with this. Have a great day!
Hi, Dashboard shows all my accounts but can't update them to get correct totals. I have tried to reauthorise but doesn't show the account I want to update. I'm using QB online essentials.
Have you been csv your transactions into your nationwide account by any chance?
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.