Look no further, @VerityR.
Make sure you use QuickBooks Online's pre-created VAT codes and don't use customise or manually created codes when recording a transaction. For more details, please visit this article: Common VAT codes.
Once confirmed, run the VAT detail report again and check the 2,4,7 and 9 boxes. Here's how:
- Click Reports.
- From the search box, type VAT Detail Report and then select it.
- Choose the reporting period and desired date range.
- Hit Run report.
In case there are codes that you can't see in the VAT column of a transaction, they may not be active. To activate them, please refer to these steps:
- Navigate to the Taxes menu, select Edit VAT and then Edit Rates.
- Click the gear icon above VAT rates and choose Include inactive.
- Select Activate.
Feel free to drop a comment for further questions about using the 20%ECG VAT code. I'll be glad to get back to you. Take care always.