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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
sam30
Level 2

Does anyone have VAT & CIS section slow to load?

It has been taking ages to load and I have changed browsers to see if that helps.

1 REPLY 1
Nathania_P
QuickBooks Team

Does anyone have VAT & CIS section slow to load?

Hi Sam, let’s work together to figure out why your VAT & CIS section isn’t loading properly.

 

When you open your browser, it may typically take around 10 seconds for the page to fully load. This can vary depending on your internet speed and device performance. However, if the loading issue continues to persist beyond this time frame, I recommend reaching out to the live support team for assistance. 

 

They will be able to provide more detailed help to address and resolve any issues you are experiencing related to your VAT (Value Added Tax) and CIS (Construction Industry Scheme). Their professional support will ensure your concerns are dealt with efficiently and effectively. 

 

Here's how to reach out to them:

 

1. Click the Help menu in the upper-right-hand corner of QBO. 
2. Proceed to the Assistant tab. 
3. Type in "contact support" in the chat box and press Enter
4. Select Contact a human, then click Live Chat or Call me back
5. Type in a short description of your concern and click Continue. 
6. Choose between Callback or Chat.

 

If you have additional questions regarding QuickBooks, please reach out to us again. We're here to help. 

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