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Entering Sales Invoices Since the last automatic QB update the tick box for"amts inc VAT"is ticking its self so think entering NET but QBs is doing GROSS Can I default it

So Business Partner is aware of the issue but when working late it seems to lapse back (on quotes & invoices) so we are loosing money. 

I'm not in the office all the time so me doing the invoicing isn't an option either. 

Is there an option to make it so all prices or data entry is a NET value and not a Gross figure. 

Some of our clients are very understanding and have paid the difference but some we have lost money on. 

TIA

1 REPLY 1
QuickBooks Team

Re: Entering Sales Invoices Since the last automatic QB update the tick box for"amts inc VAT"is t...

We'll need to take a better look at this, Sammykl_1406.

 

QuickBooks should calculate the sales tax from the net amount. I suggest reaching out to our technical support for an agent to help you. They have more tools to investigate this further.

 

Here's how:

  1. Open this link: https://help.quickbooks.intuit.com/en_GB/contact.
  2. Choose QuickBooks Desktop.
  3. Choose Run the business, then click Customers.
  4. Click Get Phone Number

You can always visit us if you have other concerns. Have a good day!